What this report does
The Executive Summary is the report you send the client’s executive sponsor. It collapses every connected system into a one-page-per-pillar story: device health, service delivery, security posture, backup, and M365.
What’s inside
- Headline KPIs across every connected system, with month-over-month trend arrows.
- Open risks ranked by severity, with status from the responsible system.
- Service delivery — tickets, SLA performance, time per contract.
- Security pillar — endpoint detections, MFA coverage, vulnerability trend.
- Backup pillar — success rate, RPO compliance, recent restores.
How clients read it
In meetings — not in inboxes. The page is dense but narrative. By the time the executive sponsor reaches the bottom they understand the month’s story without asking a follow-up question.
How it’s delivered
Branded as your MSP or your client’s. Scheduled monthly on the day of your choice, timezone-aware. Delivered by email, dropped into a SharePoint folder, or pushed to your webhook for downstream automation.